Customer Service

 

What is your shipping policy?

Please allow 5-7 business days from your date of purchase for your order to be processed and fulfilled. You will receive tracking info once your order has shipped. 

 What is the advantage of registering for an account? 

You will receive an up-to-date order status either by SMS text message or email address, whichever you select at checkout. Also, by signing up for an account you will be automatically enrolled in our rewards program and start earning points on your purchases.

What payment options do you accept?                                                        

We accept payments via Credit Card and PayPal. PayPal allows customers to purchase items using their credit cards, debit cards, account balances and bank accounts securely without sharing personal information. Please note when placing an order, your billing address must correspond with the address associated with the credit card and or Pay Pal account, or we will not be able to place your order. 

 

Return/ Exchange Policy? 

All Sales made online are final and returns and exchanges are not available at this time. Please contact us at info@sarahleecosmetics.com for any questions regarding your recent order.